One of the ways we help

At-Home Urgent & ER Care

Hospital-level care that comes to you.

When a sudden illness would normally mean a trip to the emergency room, a physician-led team can come to the home instead, usually within two to four hours. They treat a wide range of urgent conditions on the spot and are in-network with most insurers.

Tell us what's going on

We will reach out personally. You will speak with the FirstCall team, not a call center.

When to use it


  • A sudden illness or a flare-up of a chronic condition.
  • Someone who cannot easily leave the house.
  • You want to avoid a long, exhausting ER visit and the risk that comes with it.

FirstCall's role

We connect you to a physician-led at-home urgent and ER care provider. Because this service is billed through insurance, the details work a little differently from the other services, and our team will walk you through it.

Where it can lead


A medical episode is often the start of a longer story. When it settles, there are good next steps.

Talk to us about urgent care at home.

Because this one runs through insurance, our team will walk you through how it works.

Not sure where to start? That's what the first call is for.

One conversation, no pressure. You will speak with the FirstCall team directly.